Refund policy

RETURN AND EXCHANGE

In the event of a dispute when receiving your order:

It is possible, despite all the care and goodwill taken in your order, that it is delivered to you in poor condition or incomplete.

If you notice that products are missing or that the products you received are defective:

Check your delivery note and Invoice Copy accompanying your order.

If indeed the item is defective product, send us a photo of the order received by email. This photo will then serve as proof have the delivery person report the damage within 72 hours. We may return the missing item(s) to you with a return label. This return label will be used to return the wrong product received. All you have to do is put it back in its original box, stick the label received and drop it off at a relay point. If you do not follow these instructions, any request for a credit note or replacement of damage or shortages will not be considered.

In accordance with the Commercial Code: the receipt of the transported objects extinguishes any action against the carrier for damage or partial loss if, within three days not including the public holidays following the day of receipt, the recipient has not notified the carrier, by extrajudicial document or by registered letter, of his protest of reservations.